Privacy Policy

Last Updated: 05/01/2026

Welcome to Katror Systems Technology Private Limited.
Your privacy is important to us, and we are committed to protecting the personal information you share with us while using our website https://katrorshop.in/.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information in accordance with applicable Indian laws.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

  • Name

  • Email address

  • Mobile number

  • Billing and shipping address

b) Transaction Information

  • Order details

  • Payment status (payment details are handled securely by payment gateways and are not stored by us)

c) Technical & Usage Information

  • IP address

  • Browser type

  • Device information

  • Pages visited and time spent

d) Cookies & Tracking Technologies

We use cookies to improve website functionality, user experience, and analytics.

2. How We Use Your Information

Your information is used to:

  • Process and deliver orders

  • Provide customer support

  • Communicate order updates and service-related information

  • Improve website performance and services

  • Prevent fraud and ensure platform security

  • Comply with legal and regulatory requirements

3. Sharing of Information

We do not sell or rent your personal data.

Information may be shared only with:

  • Payment gateways

  • Logistics and delivery partners

  • IT and service providers

  • Government or legal authorities when required by law

4. Data Retention

  • Active accounts: Data retained while account remains active

  • Inactive accounts: Retained for up to 1 year

  • Legal and tax records: Retained as per applicable Indian laws

After this period, data is securely deleted or anonymized.

5. Data Security

We use industry-standard security measures to protect your information.
However, no online system is completely secure, and absolute security cannot be guaranteed.

6. Your Rights

You have the right to:

  • Access your personal data

  • Request correction or deletion

  • Opt out of promotional communications

You may contact us anytime to exercise these rights.

7. Children’s Privacy

Our website is intended for individuals above 18 years.
We do not knowingly collect personal data from children under 13 years of age.

8. Grievance Redressal Officer

In accordance with the Information Technology Act and applicable rules, the details of our Grievance Officer are provided below:

Name: Dinesh (DIN)
Designation: Grievance Officer
Company: Katror Systems Technology Private Limited

Address:
Building No. 1, Jones Lane
Near Chennai G.P.O
George Town, Chennai
District: Chennai
State: Tamil Nadu
PIN Code: 600001

📞 Phone: +91 9037726157
✉️ Email: info@katrorshop.in / katror26157@gmail.com

Working Hours:
Monday to Friday – 9:00 AM to 6:00 PM

All grievances will be addressed within a reasonable time frame as per applicable laws.

9. Updates to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page, and continued use of the website constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact:

📧 info@katrorshop.in / katror26157@gmail.com
📞 +91 9037726157