Shipping Policy

Last Updated: 05/01/2026

At Katror Systems Technology Private Limited, we are committed to delivering your orders safely and on time. This Shipping Policy explains how orders placed on https://katrorshop.in/ are processed and shipped.

1. Order Processing

  • All orders are processed within 1–2 business days.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • Once your order is confirmed, you will receive an order confirmation email.

  • A shipping confirmation with tracking details will be shared after dispatch.

2. Shipping Coverage

  • We currently deliver within India only.

  • International shipping is not available at this time.

3. Shipping Charges

  • Shipping charges, if applicable, are calculated at checkout based on the delivery location and product weight.

  • Any free shipping offers will be clearly displayed during checkout.

4. Delivery Timelines

Estimated delivery times may vary depending on location:

  • Standard Shipping: 3–7 business days

  • Express Shipping: 2–3 business days (if available at checkout)

Delivery timelines are estimates and not guaranteed.

5. Shipping Partners

We work with reliable courier partners, including:

  • India Post / Speed Post

  • Registered domestic courier services

Tracking details will be provided once the order is shipped.

6. Address Accuracy

  • Customers are responsible for providing a complete and accurate delivery address.

  • We are not responsible for delays or non-delivery due to incorrect or incomplete address information.

7. Shipping Delays

Delivery may be delayed due to:

  • Weather conditions

  • Courier partner delays

  • Public holidays

  • Force majeure events

In such cases, we will make reasonable efforts to keep you informed.

8. Damaged or Missing Orders

a) Damaged Products

If your order arrives damaged:

  • Contact us immediately with clear photos of the damaged item and packaging.

b) Missing or Lost Packages

If tracking shows delivered but you have not received the package:

  • Contact us within 10 days of the delivery status update.

9. Returns Related to Shipping

  • Returns and exchanges are handled as per our Return Policy.

  • Shipping charges are non-refundable unless the issue is caused by us.

10. Customer Support

For any shipping-related queries, contact us at:

📞 Phone: +91 9037726157
✉️ Email: info@katrorshop.in / katror26157@gmail.com

11. Policy Updates

Katror Systems Technology Private Limited reserves the right to modify this Shipping Policy at any time.
Updates will be effective immediately upon posting on the website.