Terms and Conditions

Last Updated: 05/01/2026

Welcome to Katror Systems Technology Private Limited.
These Terms and Conditions govern your access to and use of our website https://katrorshop.in/ and the services offered through it.

By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our platform.

1. Acceptance of Terms

By using this website, you confirm that you have read, understood, and agreed to these Terms and Conditions and all applicable laws of India.

2. Eligibility

You must be at least 18 years of age to use this website and place orders.
By using the platform, you represent that you are legally capable of entering into a binding contract.

3. Account Registration

  • You may be required to create an account to place orders.

  • You are responsible for maintaining the confidentiality of your login credentials.

  • Any activity under your account will be deemed as your responsibility.

4. Product Information

  • We make every effort to display accurate product details, pricing, and availability.

  • Errors may occur, and we reserve the right to correct them without prior notice.

  • Product availability is subject to change.

5. Pricing & Payment

  • All prices are listed in Indian Rupees (INR).

  • Prices may include or exclude applicable taxes as displayed at checkout.

  • Payments are processed securely through authorized payment gateways.

  • Katror Systems Technology Private Limited does not store your card or UPI details.

6. Order Confirmation & Cancellation

  • Orders are confirmed only after successful payment.

  • Orders can be cancelled before shipping as per our Cancellation Policy.

  • Once shipped, cancellation is not possible.

7. Shipping & Delivery

  • Delivery timelines are estimates and may vary due to external factors.

  • We are not liable for delays caused by courier partners, weather, or force majeure events.

  • Shipping details are governed by our Shipping Policy.

8. Returns & Refunds

  • Returns and refunds are subject to our Return & Refund Policy.

  • Certain products (e.g., innerwear) are non-returnable and non-refundable.

9. User Responsibilities

You agree not to:

  • Use the website for unlawful or fraudulent purposes

  • Attempt to gain unauthorized access to systems or data

  • Upload malicious code or interfere with website functionality

10. Intellectual Property

All content on this website, including logos, text, images, designs, and software, is the property of Katror Systems Technology Private Limited and protected under applicable intellectual property laws.

Unauthorized use is strictly prohibited.

11. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for their content, policies, or practices.

12. Disclaimer of Warranties

All services are provided on an “as is” and “as available” basis.
We do not guarantee uninterrupted or error-free service.

13. Limitation of Liability

To the maximum extent permitted by law, Katror Systems Technology Private Limited shall not be liable for any indirect, incidental, or consequential damages arising from the use of this website.

14. Indemnification

You agree to indemnify and hold harmless Katror Systems Technology Private Limited from any claims, losses, or damages arising from your violation of these Terms.

15. Grievance Redressal Officer

In compliance with the Information Technology Act and related rules, the details of the Grievance Officer are as follows:

Name: Dinesh (DIN)
Designation: Grievance Officer
Company: Katror Systems Technology Private Limited

Address:
Building No. 1, Jones Lane
Near Chennai G.P.O
George Town, Chennai
District: Chennai
State: Tamil Nadu
PIN Code: 600001

📞 Phone: +91 9037726157
✉️ Email: info@katrorshop.in / katror26157@gmail.com

Working Hours:
Monday – Friday | 9:00 AM – 6:00 PM

All grievances will be addressed within a reasonable time frame as per law.

16. Governing Law & Jurisdiction

These Terms shall be governed by the laws of India.
All disputes shall be subject to the exclusive jurisdiction of courts located in Chennai, Tamil Nadu.

17. Updates to Terms

We reserve the right to update these Terms at any time.
Changes will be posted on this page, and continued use of the website implies acceptance.

18. Contact Information

📧 info@katrorshop.in / katror26157@gmail.com
📞 +91 9037726157